This September, we officially launched PEXA’s UK platform with a nationwide roadshow series, Confidence in Completions: The Road Ahead. From Leeds to London, hundreds of conveyancers, lenders, regulators and industry experts joined us to explore how digital innovation can transform property transactions in England and Wales.
The roadshow was about more than unveiling our technology. It brought the right voices into the room, encouraged collaboration and helped shape a path forward together. The energy was undeniable, and it was a clear sign that the market is ready and excited for change.
Launching the PEXA platform in the UK marks a milestone built on years of collaboration. Our teams across product, technology, legal and operations have worked hand in hand with regulators, lenders and conveyancers to deliver a platform designed specifically for the nuances of the UK property market.
Watch the highlight reel
Highlight reel capturing one of the regional events at RSA House, London
The discussions during the events reflected both excitement and relief about what we are setting out to achieve. Gareth Fullbrook, Partner at Dutton Gregory, said, “Big chains can take until 5pm to complete. We look at anything that makes the completion process easier. Taking workloads off conveyancers isn’t about making more profit, it’s for our own sanity.”
Emma Bough, Director and General Counsel at Muve, reinforced how certainty can change the client experience: “To be able to say ‘it will happen on this day at this time’ is a game changer. Having all the boxes ticked before completion gives us confidence to talk to clients with positivity about their completion day.”
Sarah Ryan, Director at Amity Law, added: “The visibility of the platform, and having all parties on it, will be invaluable. Conveyancers are brilliant at being flexible and adaptable, and the appetite is there to take the leap.”
Yanthe Richardson of Foot Anstey captured a common theme around control and visibility: “It is the lack of control that leaves conveyancers discouraged. PEXA can give that back by showing what is outstanding in a transaction.”
From an insurer’s perspective, Mike Perry of Marsh highlighted how risk reduction can impact PII: “By reference to claims over the last ten years, we estimate at least forty percent of claims by value could be prevented by using the PEXA platform.”
On the lender side, Lloyd Cochrane of NatWest emphasised the role of partnerships and how working together can deliver benefits for all: “As a big organisation, we feel responsible for customers and want to be a driver of change. Collaboration is key.”
These sentiments were echoed by regulators and industry bodies who stressed that progress comes from collective commitment. Technology alone will not change the market. When combined with shared standards, better data and collaboration, it can help take a step forward in fixing the broken chain.
The roadshow followed our announcement that NatWest has formally appointed us to deliver digital remortgage transactions by mid-2026, with a clear ambition to expand into sale and purchase. As the UK’s third largest mortgage lender, NatWest’s commitment signals a turning point. With 12.6 percent mortgage market share in 2024 and an expanded book in 2025, adoption of the platform will streamline remortgages and bring faster, more certain completions to consumers.
And this is just the start. Discussions with other lenders are already underway, and the appetite across the market to embrace secure digital settlement, lodgement and fund transfer is clear.
Reflecting on the launch, Joe Pepper, UK CEO of PEXA, said:
“What we have achieved together is something to be proud of. Launching PEXA in the UK has been a true team effort, from colleagues across the business to the industry partners who have engaged with us every step of the way. But this is just the beginning. The real work starts now, onboarding conveyancers, helping them to experience the benefits first hand, and building momentum off the back of NatWest’s commitment. We are working with other lenders to bring them onboard too, and we are excited to continue collaborating with the industry to deliver safer, faster and more transparent property transactions.”
The roadshows may have come to an end, but for conveyancers, this marks the beginning of a new opportunity. With our platform now live and major lenders beginning to engage, firms can look forward to a future where transactions are faster, safer and more certain, reducing time spent chasing updates and allowing more focus on client relationships and advice.
As Paul Major of the Victorian Land Registry noted when reflecting on Australia’s journey: “At rollout’s end (In Victoria, Australia), the industry asked, ‘Why didn’t we do this earlier?’ rather than resisting.” The UK is on the same path, and momentum is building.
For conveyancers, the opportunity is clear. This is the time to get involved, help shape the next phase of digital conveyancing and be part of building a more confident, connected property market.
