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PEXA – UK Cookies Policy

Page updated: September 2026
Version: 5

 

Overview

“PEXA” is the trading name of Digital Completion UK Limited.  Smoove Limited is a holding company which comprises the following wholly owned trading Subsidiary companies: United Legal Services Limited (“ULS”), Legal-Eye Limited (“Legal Eye”, and Amity Law Limited (“Amity Law”)(Smoove Limited and its Subsidiaries, hereinafter “Smoove”).  PEXA, Smoove, and Optima Legal Services Limited (“Optima Legal“) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA).  PEXA Group Limited and its wholly owned Subsidiaries, including Property Exchange Australia Limited, are hereinafter referred to as “PEXA Australia”.  

For the purposes of this Cookie Policy, PEXA, Smoove and Optima Legal comprise the “UK PEXA Group”.  In this Cookie Policy, where relevant, we refer to the UK PEXA Group as “we”, “us”, or “our”. 

This Cookie Policy explains how the UK PEXA Group use cookies and similar technologies across our websites, applications and digital services (collectively, our “Websites”). Cookies help us distinguish you from other users of our Websites. They enable us to provide core website functionality, improve the performance and user experience of our Websites, remember your preferences, understand how our Websites are used, and, where applicable and subject to your consent, identify products and services that may be of interest to you.

Each Website operated within the Group provides a cookie management tool that allows you to view information about the cookies used on that Website and to manage your cookie preferences. You can accept, reject or modify your preferences for non-essential cookies at any time through the cookie settings available on the relevant Website.

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use and protect personal data.

What are cookies?

Cookies are text files containing small amounts of information that are transferred and stored to your device when you visit a website.  Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.  Cookies are useful because they allow a website to recognise a user’s device and to remember a user’s actions and preferences over a period of time.

How we use cookies

The cookies used on our Websites may fall into one or more of the following categories. The categories used on a particular Website will be identified in that Website’s cookie management tool.

  • Strictly necessary cookies. These are cookies that are essential for the operation, security and functionality of our Websites.  We do not require your consent to set these cookies on your device as our website cannot function properly without them.
  • Analytical/Performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it.  This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. These cookies will only be set and used where you have provided your consent through the relevant Website’s cookie management tool. They will not be placed on your device before you have given your consent.
  • Functionality cookies. These are used to recognise you when you return to our Website.  This enables us to personalise our content for you, and remember your preferences (for example, your choice of language or region). These cookies will only be set and used where you have provided your consent through the relevant Website’s cookie management tool. They will not be placed on your device before you have given your consent.
  • Advertising and Targeting cookies. Some of our Websites may use advertising, marketing or targeting cookies. These cookies may be used by us or our third-party partners to build a profile of your interests, deliver relevant content or advertising, and measure the effectiveness of marketing activities. These cookies will only be set and used where you have provided your consent through the relevant Website’s cookie management tool. They will not be placed on your device before you have given your consent.

The specific cookies used on each Website, including their purpose, category, provider and retention period, are described in the cookie management tool available on that Website. As cookie deployments may vary between Websites and change over time, this information is maintained within the relevant cookie management tool rather than being reproduced in this Policy.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Name

Purpose

More Information

Lifespan

CookieBotCookieConsentStores your cookie consent preferences so your choices are remembered on future visits.For more information in relation to this cookie please see: https://support.cookiebot.com/hc/en-us/articles/360003782654-Logging-and-demonstration-of-user-consents
Google Analytics_gaUsed to distinguish users.For more information in relation to this cookie please see: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage/2 years
Google (reCAPTCHA / APIs)_GRECAPTCHA, NIDUsed to provide security checks (CAPTCHA) and support Google APIs/SDKs.For more information in relation to this cookie please see: https://policies.google.com/technologies/cookiesSession / 6 months
YouTubeYSC, VISITOR_INFO1_LIVE, VISITOR_PRIVACY_METADATAUsed by YouTube to deliver and measure video content, store user preferences, and support playback features.For more information in relation to this cookie please see: https://policies.google.com/technologies/cookiesSession / 6 months
LinkedInli_gc lidc bcookie UserMatchHistory lms_ads AnalyticsSyncHistoryUsed by LinkedIn for consent management, traffic routing, browser identification, ad analytics and retargeting.For more information in relation to this cookie please see: https://www.linkedin.com/legal/cookie-policy2 years
Marketo_mkto_trkUsed to track end-user page visits and clicks.For more information in relation to this cookie please see: https://developers.marketo.com/javascript-api/lead-tracking/2 years
Microsoft Clarity_clck _clsk CLID ANONCHK MR SM Used to store unique user ID and track visits across websites.For more information in relation to this cookie please see: https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list#what-cookies-does-clarity-set. Session / 1 year
Salesforcepi_opt_inStores the visitor's tracking consent preference.For more information in relation to this cookie please see: https://help.salesforce.com/s/articleView?id=mktg.pardot_basics_cookies.htm&type=5Persistent
Salesforcevisitor_id<accountid></accountid>Identifies returning visitors and tracks website activity.For more information in relation to this cookie please see: https://help.salesforce.com/s/articleView?id=mktg.pardot_basics_cookies.htm&amp;type=5Persistent
Salesforcevisitor_id<accountid>-hash</accountid>Verifies the visitor ID for secure tracking.For more information in relation to this cookie please see: https://help.salesforce.com/s/articleView?id=mktg.pardot_basics_cookies.htm&amp;type=5Persistent
SalesforcepardotMaintains the user's authenticated session.For more information in relation to this cookie please see: https://help.salesforce.com/s/articleView?id=mktg.pardot_basics_cookies.htm&amp;type=5Session
Salesforcelpv<accountid></accountid>Tracks page views during a browsing session.For more information in relation to this cookie please see: https://help.salesforce.com/s/articleView?id=mktg.pardot_basics_cookies.htm&amp;type=5Session

How you can manage your cookie preferences

You can manage your cookie preferences at any time through the cookie settings or cookie control available on the relevant Website. Through these controls, you can choose whether to accept or reject non-essential cookies and can update your preferences whenever you wish.

You may withdraw your consent to the use of non-essential cookies at any time by updating your preferences through the relevant Website’s cookie settings. Withdrawal of consent does not affect the lawfulness of any processing carried out before your consent was withdrawn.

Your cookie preferences apply only to the Website on which you selected them, unless otherwise stated. If you visit another UK PEXA Group Website, you may need to review and set your cookie preferences separately on that Website, as each Website may operate its own cookie management tool.

In addition, most web browsers allow you to control cookies through browser settings. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.  However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of a Website. Alternatively, you may visit http://www.allaboutcookies.org/, which contains comprehensive information on how to do this on various browsers.

Contact us

If you have any questions regarding this Cookies Policy or our use of cookies, please contact us at

UK Data Protection Officer

Email : uk.dpo@pexa.com.au.

Address : Suite 5a, West Village, 114 Wellington Street, Leeds, LS1 1BA or

For further information about how we collect, use and protect personal data, please refer to our Privacy Policy.

If you are not satisfied with our response to any privacy-related concern, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”), the UK’s data protection regulator. Further information can be found on the ICO’s website at www.ico.org.uk.